Shipping and Returns
Shipping Policy
We ship all the product on all days except Sundays and National Holidays. The shipping charges may be applied per quantity of the product you order and can be checked by entering the details like pin code on the product pages.
The order or shipping charge will also be displayed in the cart while also mentioning the shipping address while checking out with your order. This Shipping charges are not refundable in case of return
The estimated time for shipping any order will be approximately 3-5 business days (business days do not include Sunday or Public Holiday). The delivery date mentioned by our Company is tentative.
We will also intimate you the courier partner details and the tracking number of the order in your registered mobile number and e-mail address. If you do not receive any mail within 24-48 hours from our side after placing the order, we request you to please check your spam folder. Our delivery partner will attempt to deliver the product twice/thrice before it is returned back to our warehouse. Please provide an accurate and correct mobile number for faster delivery.
Our Return Policy
We stand behind our goods and services, and want customers to be satisfied with them. We’ll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us
**We do not accept return/ exchanges of items that are having color variations, size problems.
**Products returned should be unused and unworn
Our Company does not guarantee the product’s identity as to the finish and appearance of the final product/s as ordered by you on display on the website. The quality of the product, information and look of the final product may or may not differ also, may not meet your expectations. There may be modification in your order and Company may intimate you for the same in advance. Please note that specific products may not be returnable or refundable as otherwise mentioned against them.
If you wish to refund/return any product we request you to keep all the original parts, packaging, freebies (if any), and original payment receipt. Please make sure to keep the product as it is and in a proper manner when returning it. Please make sure to provide the correct product to our courier/delivery partner, Tinklehoops will not be responsible for loss, damage or theft for the same.
We take great care during our packaging to ensure ordered item will not be damaged in transit. If the product has got seriously damaged in transit, we request you to drop a mail on info@tinklehoops.com with proof (video while unboxing product) within 24 hours of receiving the product. We Shall look in to issues and address your concern accordingly.
Once the return request is accepted by our team, a return pickup will be arranged by us within 3 working days. Request you to keep the product in the original packing. We will deduct the shipping charges and remaining amount will be credited to your bank.
